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Returns + Refunds


We do not offer returns online or in store due to the nature of the products being sold.

**This is our company policy for hygiene and safety reasons. 

Damaged Items

If your item(s) arrive damaged or broken, please email us within 24 hours of the parcel arriving.

Returns of faulty items will only be accepted if the goods were faulty when delivered to you, we at WE ARE BAER take every effort to check your purchase thoroughly for any faults before sending them out to you. All items returned as faulty will be inspected on receipt and any items deemed to subject to fair wear and tear will not be accepted as faulty.

We will replace a faulty item if a replacement is in stock and available. Otherwise a Refund will be issued within 3-10 days.

We will only accept returns provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. We will not accept returns for any non-faulty items.

This policy does not affect your statutory rights.

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